If you have a query or enquiry why not quickly browse through our frequently asked questions to see if they can help. The questions listed below are some of the things we get asked about very often, so you might find the answer or information you are looking for.

If our FAQs do not solve you enquiry please Contact Us and we will be happy to help.


About Servevast Direct

Who are Servevast Direct?

What is this about 2 Year Warranty?

What about the Price Match Guarantee?


Contacting Us

How can I contact you?

Why have I not received a response to my email?

What assistance can you give me over the phone?


Model Identification

Where is my model number?

Why is knowing my model number important?

What about the serial number, why do I need that?

My rating sticker is missing or unreadable, what can I do?


Ordering Parts

How do I make an order?

How will I know my order has been confirmed?

Can I select my shipping method?

How long will my order take?

Why does the part I've received look different to the original?

I live outside of the UK, can I still order online?

How do I return a part?





My Account

Servevast Direct

  • Phone - 0844 560 6142
  • Email - Click here
  • Servevast Ltd
    3 Chase House
    Park Plaza
    Heath Hayes
    WS12 2DD

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