Shipping Details

 

 

 

 

To track your order in the UK please Click Here.

 

 

  • We aim to ship your order from our UK warehouse within 48 hours of you placing an order with ourselves. This is obviously dependant on stock availability within our warehouse, an email will be sent to confirm whether the order is in picking or needs to be placed on order.

 

  • You will be notified by email when the goods are to be despatched. You will be notified of any attempted delivery. Our carrier will notify you on an attempted delivery, failure to contact them will result in the goods being returned to ourselves. Should the goods be returned to ourselves this will result in an additional delivery charge of £6.98.

 

  • Should you request a change of delivery address once the goods have been despatched and it requires a change of delivery depot this will also incurr a recharge of the shipping cost.

If by request you ask for the goods to be left in a secure place without signature this will be at your own risk and any losses will not be the responsibility of Servevast Direct.

 

  • Goods ordered in from Italy should arrive in the UK in 7-10 working days (subject to stock).

 

Payment Methods

We can take payment for your goods by most major credit cards (Except American Express) and all debit cards. The major cards we accept are Visa, Mastercard, Switch/Maestro, Cirrus and Solo. Payment is taken at the point of order to secure your order and is processed by a company called Sage pay. You can also pay by Paypal.

 

Shipping Costs

Our shipping costs are initially worked out based on the cost of your Order and also your location, you will get the option to upgrade your delivery method if required. Please look at the below table for more information. 

Please Note: Free Delivery does not apply to offshore orders.
 

 
UK Mainland Costs    
Order Value (Exc. VAT) Shipping Cost Shipping Method
£0.00 - £9.99 £1.99 2nd Class Post
£10.00 - £39.99 £3.98 1st Class Post
£40.00 - £59.99 £6.98 Next Day Courier
£60.00+ Free Next Day Courier
UK Offshore Costs    
Order Value (Exc. VAT) Shipping Cost Shipping Method
£0.00 - £9.99 £1.99 2nd Class Post
£10.00 - £39.99 £3.98 1st Class Post
£40.00+ See Offshore Rates Courier Service
     
Offshore Carrier Rates    
Location Shipping Cost Delivery Time
Northern Ireland £20.16 Next Working Day
Isles of Scilly £14.84 2 Working Days
Isle of Wight £12.73 Next Working Day
Channel Islands £13.50 Next Working Day
Isle of Man £14.84 2 Working Days

Scottish Highlands and Islands

The carrier cost for the Scottish Highlands and Scottish Islands is set at £14.84. This rate is exactly what we get charged by the couriers, no additional cost is added on.
For the postcode areas considered as Highlands or Islands please refer to the below:

Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
 

 

Offshore Restrictions

Deliveries to Offshore locations are restricted to a maximum of 30kg in weight and 1m in length. Parcels outside of these restrictions will have to be shipped using other methods which may mean increased delivery costs.
You will be contacted if your order is affected by this, and given the chance to cancel or change delivery address should you think shipping is too high.
 

 

Overseas Orders

All orders shipped overseas are sent by Courier requiring signature. Shipping costs will emailed after the order is placed, if you require an idea of shipping costs please email info@servevastdirect.co.ukPlease allow a period of 4 weeks before a claim can be made for undelivered goods, We cannot therefore resend goods until this period has expired.

**ORDERS TO R.O.I - Please note all orders to Republic of Ireland will be charged 20% VAT. If you are exempt from paying this then please email with your order number and exemption details.

Note: We unfortunately cannot send Glass items such as hob tops, oven/cooker door glasses and fridge shelves, etc. overseas as they cannot be insured.
 

 

My Account

Servevast Direct

  • Phone - 0844 560 6142
  • Email - Click here
  • Servevast Ltd
    3 Chase House
    Park Plaza
    Heath Hayes
    Staffordshire
    WS12 2DD

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