| Title of Comment | Great service |
| Comments | Dear Lee, Great service with a fast reply. I've ordered the part and added your site to my favourites. Thanks very much for your help. Kind regards, Mack |
| February 2012 By William | |
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| Title of Comment | Thank you so much |
| Comments | Thank you so much my order arrived today and I now having a working oven ready for my turkey on Sunday. Thanks again for helping me through this order your customer service has been of an exceptional standard. Regards Barbara (A very satisfied and happy customer |
| December 2011 By Barbara | |
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| Title of Comment | Christmas Day is saved |
| Comments | I just wanted to say thank you for sending a part out as quickly as you did. Our oven is now fixed and our Christmas Day is saved. Thanks again for your excellent customer service. |
| December 2011 By Janine | |
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| Title of Comment | Thanks Lee |
| Comments | Thanks Lee, received above, fitted and running within an hour, have got my gold star and saved a whole lot of ???s, cheers, N.A. |
| November 2011 By N.A. | |
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| Title of Comment | Thank you |
| Comments | Hi Lee I just wanted to thank you for all your efforts on my behalf. It's so refreshing to find someone who actually gives excellent customer service. I have ordered the drawer via the link. |
| October 2011 By Karen | |
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| Title of Comment | Thank you very much |
| Comments | Dear Lee, Thank you very much for your help. The parts arrived and are perfect. |
| October 2011 By Rupika | |
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| Title of Comment | Many Thanks |
| Comments | Hi Lee, Many thanks for your help and quick response in sending replacement parts. |
| October 2011 By Vicky | |
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| Title of Comment | Thank you |
| Comments | Thank you Mr. Lee Yates. I have immediately placed the order and it looks like it is being shipped as we speak, that expedient ! Thanks a lot , I will advise SMEG how you performed for their product ! |
| October 2011 By Customer | |
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| Title of Comment | Many thanks |
| Comments | Hello Lee, Just to let you know the parts arrived today and have been fitted. They work perfectly. Many thanks for your guidance and excellent service. Best regards, Graeme |
| October 2011 By Graeme | |
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| Title of Comment | Thank you |
| Comments | Thank you, and for your prompt and helpful attitude Kind regards Angie |
| October 2011 By Angie | |
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| Title of Comment | Thank you Mr. Lee Yates |
| Comments | Thank you Mr. Lee Yates. I have immediately placed the order and it looks like it is being shipped as we speak, that expedient ! Thanks a lot , I will advise SMEG how you performed for their product ! Best regards |
| October 2011 By Momcilo | |
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| Title of Comment | chat |
| Comments | Absolutley first class, so friendly and most helpful, would def use again and recommend A**** |
| September 2011 By chat | |
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| Title of Comment | Excellent Service |
| Comments | Thank you so much for your excellent service I look forward to putting the warming draw back on the cooker ordering it has been on my to do list for about 4 years cheers. |
| August 2011 By Denise | |
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| Title of Comment | Excellent Service |
| Comments | |
| August 2011 By Sue | |
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| Title of Comment | Webshop Rocks |
| Comments | Lee, your adminstration of webshop rocks! Thank you so much |
| JULY 2011 By Claire | |
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| Title of Comment | Fantastic |
| Comments | Arrived this morning - Fantastic service Lee, thank you very much! Chris |
| July 2011 By Chris | |
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| Title of Comment | Chat Comment |
| Comments | Please leave a short response regarding the quality of service provided to you by our Operators. Message: Very helpful, fast and took me straight to an image of a part that I needed. Well done Lee Yates |
| July 2011 By Chat | |
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| Title of Comment | Many Thanks |
| Comments | Many thanks - got the page and will order ASAP Many thanks for such a speedy and great service. |
| May 2011 By Gavin | |
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| Title of Comment | Fabulous |
| Comments | Fabulous. Thank you so much for such a prompt response! |
| May 2011 By Kristina | |
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| Title of Comment | Thank you |
| Comments | Dear Mr Yates, thank you for your prompt and accurate reply. I shall be ordering as soon as I can. |
| March 2011 By Colin | |
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| Title of Comment | Thank you |
| Comments | Lee, Thank you for your good service |
| March 2011 By Mike | |
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| Title of Comment | Thanks |
| Comments | Hi Lee Got it and it fitted all OK Thanks for all your efforts |
| March 2011 By Tris | |
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| Title of Comment | Thanks |
| Comments | Dear Lee Thank you for the very prompt delivery of the semi rapid burner ring. It arrived at 10 am today, Wednesday!! amazing |
| February 2011 By Derek | |
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| Title of Comment | Thank you |
| Comments | I would just like to let you know that part 351050668 arrived in the post today. Once again thank you for all your help and speedy response. You are a credit to your company and a valuable asset. I will as a result of your efforts and help shop again with you and recommend your company to friends and colleagues. Once again many thanks |
| January 2011 By Wayne | |
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| Title of Comment | Thanks |
| Comments | Hi Antony, Thanks for sorting out my problem. You're brilliant. I know who to get in touch with if I ever need anything else. Happy Christmas Best Wishes. |
| December 2010 By Eve | |
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| Title of Comment | continues to be excellent |
| Comments | I just want to let you know your service continues to be excellent. I do not order often but the speed of delivery, avaibility of items and emails at every step of the process, all go to make you my first choice. Being able to order online on Sunday was great and the glass arrived intact this morning at 08.10-Wow! Thnk you and keep up the good work. |
| November 2010 By Richard | |
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| Title of Comment | Thanks |
| Comments | Hi Antony, I want to thank you again for your help on my shipment. We manage to get it cleared this morning from DHl. And my team has already completed service issues requiring the spares. |
| October 2010 By Ian | |
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| Title of Comment | Delighted |
| Comments | Many thanks for the prompt processing of the above order - the part arrived yesterday. I am delighted with the quality of the service provided and should I require any Smeg parts in the future your company will be my first port of call. |
| September 2010 By Glyn | |
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| Title of Comment | Efficient Service |
| Comments | Many thanks for the very prompt and efficient service. Parcel came this morning. Jim Grant |
| September 2010 By Jim | |
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| Title of Comment | Fantastic |
| Comments | Fantastic service Lee, thanks |
| September 2010 By Ian | |
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| Title of Comment | A million thanks |
| Comments | Hi Lee - a million thanks for the hinges - they arrived today. I'm very grateful indeed. Many thanks mark |
| September 2010 By Mark | |
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| Title of Comment | Pam |
| Comments | Very impressive service, very helpful. I will recommend you to anyone I know needing spare parts. Many thanks. Pam |
| September 2010 By Very impressive service | |
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| Title of Comment | Thank you |
| Comments | Just wanted to say thanks very much for sorting me out with the replacement "drip tray" - it fits perfectly and is even better than the last one because it isn't Teflon coated - which will make it much easier to clean! Thanks for all your help on this, Best wishes Angie |
| August 2010 By Angie | |
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| Title of Comment | Excellent Service |
| Comments | My order arrived safely this morning - just under 24 hours after I made it! I am very impressed with the excellent service from Servevastdirect. If there is any industry service awards you would like me to recommend you for - let me know. Thank you. |
| August 2010 By Anita | |
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| Title of Comment | Received items perfect |
| Comments | Received items perfect, many thanks for your assistance really appreciated, such fast service, cheers for that! |
| August 2010 By James | |
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| Title of Comment | Thank you |
| Comments | Anthony, You are a genius. Thank you. Ordered it just now and did not take the 3% - you earned it. |
| August 2010 By James | |
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| Title of Comment | Impeccable Service |
| Comments | Thank you for an impeccable service. From start to finish your communication was fantastic, the service wonderful, a great and well detailed website.The end product is perfect, and very well packaged. If I didn't work for a global company, I would certainly want to work for you. |
| July 2010 By Serjit | |
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| Title of Comment | Thank you |
| Comments | Received part today, many thanks for your help and speedy dispatch |
| June 2010 By Paul | |
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| Title of Comment | Thank you |
| Comments | Thank you for all your help, i will be recommending your website to anyone who is looking for parts. |
| June 2010 By Simon | |
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| Title of Comment | Legend |
| Comments | You are a legend sir!! Thank you so much for your help |
| June 2010 By Steve | |
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| Title of Comment | What Service |
| Comments | What service, thanks very much Antony, I have just placed an order |
| June 2010 By John | |
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| Title of Comment | Many thanks |
| Comments | Many thanks for the very prompt service. The filters arrived this afternoon - and I opened and fitted within 5 minutes. Fantastic service seeing as I only ordered them on the internet yesterday. |
| June 2010 By Paul | |
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| Title of Comment | Thanks Very Much |
| Comments | Hi Antony, Thanks vey much for your help, will recommend you in future! |
| May 2010 By Neil | |
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| Title of Comment | First-Class Shopping Experience |
| Comments | Hello! Just wanted to let you know that my order was delivered at my doorstep here in Antwerp last Monday (29 March). Everything was as I expected, just perfect. I am so, so pleased I was able to find these parts for my cooker hood. I was actually contemplating replacing the cooker hood itself after the controlling unit was damaged. We survived for over a year without the use of the cooker hood. The smell wafting through the house was not always very pleasant. Anyway, I am really happy I stumbled upon your site. This was an absolutely first-class shopping experience, everyhting as it should be from start to finish. Excellent communicaton and very friendly and helpful staff. What on earth would we do without the web! To have the photos displaying the items ordered was also very useful. I wish you all the best and now know whom to turn to next time I need spares. Kind regards, |
| April 2010 By Michael | |
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| Title of Comment | Great Service |
| Comments | |
| April 2010 By Antonia | |
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| Title of Comment | Full Marks! |
| Comments | Thank you. Everything arrived, beautifully packed and so quick. Full marks. |
| April 2010 By Tony | |
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| Title of Comment | Thank you |
| Comments | Thank you for your very efficient customer service! Good wishes |
| April 2010 By Gina | |
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| Title of Comment | Super-Fast Service |
| Comments | Hello Antony, The parts arrived today, were fitted and all is working. Thank you for identifying the correct parts and a super-fast service from your company. Many thanks |
| March 2010 By Michael | |
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| Title of Comment | Excellent Service |
| Comments | |
| March 2010 By Sue | |
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| Title of Comment | Good Service |
| Comments | Hi Loz I'm really impressed with the good service. The parts arrived today at lunchtime -=- 18/03/10 Next day delivery is great |
| March 2010 By Ian | |
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| Title of Comment | Very Impressive |
| Comments | I have just taken delivery of a spare part for my Smeg oven hood in around 20 hours from my order - think this is a record - very impressive! |
| March 2010 By Peter | |
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| Title of Comment | Super Efficient |
| Comments | Thanks so much Antony for super efficient service |
| February 2010 By Angela | |
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| Title of Comment | Very Helpful |
| Comments | Hi Antony, Thank you very much. Very helpful and very speedy! I've ordered the parts now. Thanks again. |
| February 2010 By Rosslynne | |
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| Title of Comment | Thank You |
| Comments | Thank you so much for your wonderfully efficient service. |
| February 2010 By Helen | |
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| Title of Comment | Great Service |
| Comments | I received the hinges today, oven is as new. Thanks a lot, you provide great service. |
| January 2010 By Sandor | |
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| Title of Comment | Super Quick |
| Comments | super quick service - thanks |
| December 2009 By Neal | |
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| Title of Comment | Thank You |
| Comments | Hi Antony, Just a quick thank you. I got the wheels today and, of course, they fitted perfectly. I appreciate your help , thanks again. Merry Xmas. |
| December 2009 By Peter | |
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| Title of Comment | Fantastic |
| Comments | I just wanted to tell you that I received my order this morning, & I think your service is fantastic, more companies should take a leaf out of your book. Thanks very much & merry christmas |
| December 2009 By Hayley | |
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| Title of Comment | Super, Speedy Service |
| Comments | I'd just like to say a massive thank you for your super, speedy service. I recevied the items today and did not expect to receive them until the new year due to Christmas postings etc!!! Thank you again and a Happy New Year to you all! |
| December 2009 By Marie | |
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| Title of Comment | Superb Service |
| Comments | |
| November 2009 By Clare | |
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| Title of Comment | Your web site is excellent. |
| Comments | Many thanks for the part for my Smeg dishwasher. Your web site is excellent and I have told several friends about the ease of ordering spares for Smeg appliances. Regards |
| November 2009 By Alan | |
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| Title of Comment | Excellent Service |
| Comments | Product received this morning and has been fitted. Excellent service. Thank you. |
| October 2009 By Terry | |
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| Title of Comment | Excellent Customer Service |
| Comments | Thanks Antony. Just wanted to say I have been very impressed with your quick responses. Excellent customer service! The tray arrived today and is certainly the right one, so many thanks for all your help. Kind regards |
| October 2009 By Jill | |
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| Title of Comment | Great Customer Service |
| Comments | Ordered. Many thanks for your help Antony. I would never have found it - I didn't even know what it was called! If applicable, please let the people in charge of your pay rise know of your great customer service!! |
| October 2009 By Keith | |
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| Title of Comment | Truly Impressed |
| Comments | Truly impressed by the quality of service, the part arrived at 8 o'clock this morning, having been ordered at 1.30 pm yesterday. |
| October 2009 By Ian | |
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| Title of Comment | Absolutely Delighted |
| Comments | |
| October 2009 By Andy | |
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| Title of Comment | Brilliant Service |
| Comments | Brilliant service!!! I only ordered this yesterday afternoon and it arrived before 9am today. Many thanks |
| October 2009 By Caroline | |
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| Title of Comment | Exemplary Service |
| Comments | Dear Antony, I wanted to let you know that the correct part has now been received and installed. The service we have enjoyed has been exemplary--always keeping us informed and answering all queries and problems quickly and efficiently. This is rare, and worthy of note!. Thank you all. |
| October 2009 By Carol & John | |
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| Title of Comment | First Class Service |
| Comments | Thanks Servevast. Received handle this morning and fitted this evening. Thanks again for a first class service. |
| October 2009 By Reg | |
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| Title of Comment | Fast Customer Service |
| Comments | Dear Antony, Many thanks for that indeed - I think it's the fastest customer service I have ever experienced! All the best |
| October 2009 By Aoife | |
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| Title of Comment | Amazing |
| Comments | Hi Antony..... Got it, done it. You've been amazing. Thanks everso.... Barbara. |
| October 2009 By Barbara | |
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| Title of Comment | Thank You |
| Comments | thank you- your service is brilliant |
| September 2009 By Elaine | |
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| Title of Comment | A Happy Customer |
| Comments | A happy customer writes: Thanks guys, got the spare part and am enjoying not having to do the dishes! |
| September 2009 By Tim | |
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| Title of Comment | Top Stuff |
| Comments | Dear Antony, A quick line to thank you for helping me identify the part I needed for my oven. I ordered one, it arrived a couple of days later and it's all fitted and working.Top stuff. |
| September 2009 By Robina | |
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| Title of Comment | First Class Service |
| Comments | Dear Antony, Many thanks for your time and for the help and guidance today. First class service. Really appreciated. |
| September 2009 By John | |
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| Title of Comment | Very Impressed |
| Comments | Dear Smeg service, I have received my order today. Just wanted you to know how easy to use your order website was. Very well constructed, simple, intuitive and quick to use. Also very impressed with the speed of getting the order to me. An excellent service and very much appreciated. Thanks and regards |
| September 2009 By Keith | |
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| Title of Comment | Thank You |
| Comments | Antony, I would like to thank you and your company for a very quick and efficient response to me need to find a relatively small spare part - it is very heartening to see such efficient service. I will recommend SMEG as result ! |
| September 2009 By Bruce | |
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| Title of Comment | Just wanted to let you know how impressed I am with the level of service your co |
| Comments | Hello, I refer to the order number #???? for part no. 696133684 Smeg complete ice box door. I placed my order at 11.30 on Mon 3rd Aug and received the part yesterday morning, Tue 4th Aug at 07.45. Just wanted to let you know how impressed I am with the level of service your company has given me. In this day and age I can honestly say I was astounded to receive the part so quickly. Am very happy :o) Thank you very much. |
| August 2009 By Christian | |
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| Title of Comment | Thank you for your excellent and speedy service. |
| Comments | Sirs The part (ordered Friday morning) arrived Saturday morning as promised and I made the repair. Job Done. Thank you for your excellent and speedy service. I will definitely use you again. |
| August 2009 By Tim | |
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| Title of Comment | Thanks very much for the excellent serivice today. |
| Comments | Thanks very much for the excellent serivice today. The help I have received today is second to none and this is the second time I have dealt with your company. Another main reason why I came back to your company is you have an in depth understanding of the components which you sell, which makes the purchase so much easier. I would appreciate if you could pass on these words to your manager or whoever. The picture you have sent me is the correct part and I have taken a picture of the broken part to confirm this. Thank you again for the excellent service. |
| August 2009 By Richard | |
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| Title of Comment | Thank You So Much |
| Comments | Ah! Ha! Thank you so much! I looked everywhere but there. You have been a fantastic help, now I can at least order the part from your website ! :) You have made a person very happy! |
| August 2009 By Sharron | |
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| Title of Comment | Excellent Customer Service |
| Comments | I have received part. Thank you very much Excellent customer service!!! |
| August 2009 By Raj | |
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| Title of Comment | Very Impressive |
| Comments | Many thanks for your speedy response, very impressive. Have placed an order. |
| August 2009 By Mrs B | |
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| Title of Comment | Brilliant! |
| Comments | Antony, Spot on. Brilliant, the fastest and best service I've met for a long time. |
| August 2009 By Mike | |
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| Title of Comment | Thanks for all your help |
| Comments | Thanks for all your help - it is exactly what I needed - I've placed the order for the panel and the door securing clip. |
| August 2009 By Katherine | |
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| Title of Comment | Super Service |
| Comments | Arrived this morning and fitted. Super service, thank you |
| July 2009 By Paul | |
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| Title of Comment | I would jst like to thank you |
| Comments | hi i would jst like to thank you, your a hero for your amazing help. part arrived earlier oven back to new thanks so mch and is there a number i could phone to speak to your manager n pass on your praises too |
| July 2009 By Craig | |
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| Title of Comment | Thank you for the fantastic service |
| Comments | I just wanted to thank you for the fantastic service in dealing with the above order. They arrived today as advised in perfect condition. Thank you again. |
| June 2009 By Chris | |
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| Title of Comment | Very Impressed |
| Comments | Many thanks to you and your team very impressed with your fast response |
| June 2009 By Paul | |
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| Title of Comment | I'm Delighted |
| Comments | |
| June 2009 By Kirsty | |
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| Title of Comment | Fantastic Service |
| Comments | I have received the item I ordered - many thanks - fantastic service |
| June 2009 By Kwame | |
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| Title of Comment | Totally Impressed |
| Comments | Antony - I have been nothing but totally impressed by the service and punctuality demonstrated by yourself and Servesvastdirect.co.uk. Thankyou once again and you will be getting all my repeat business! |
| June 2009 By John | |
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| Title of Comment | Fantastic Service |
| Comments | What a fantastic service will be sure to reccomend you |
| June 2009 By Nathan | |
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| Title of Comment | Brilliant |
| Comments | |
| June 2009 By Tina | |
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| Title of Comment | Thank you for delivery of the part I ordered |
| Comments | Thank you for delivery of the part I ordered. Good service. |
| June 2009 By Roger | |
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| Title of Comment | Speedy Service |
| Comments | The above order was dispatched on thge 12th of this month and arrived on the 13th. Many thanks for the speedy service. |
| June 2009 By Huw | |
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| Title of Comment | First Class Service |
| Comments | Just got the part delivered to my work. First class service. thank you. |
| June 2009 By Annette | |
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| Title of Comment | Yhank you for your help and excellent service |
| Comments | thank you for your help and excellent service,i have now placed my order for the shelf front profile. |
| May 2009 By Phillip | |
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| Title of Comment | That was an excellent service. |
| Comments | Goods received. Thank you. That was an excellent service. |
| May 2009 By Dave | |
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| Title of Comment | Many thanks once again for your time and patience. |
| Comments | Just wanted to let you know the items arrived yesterday and fitted perfectly! Many thanks once again for your time and patience with this order. |
| May 2009 By Michelle | |
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| Title of Comment | Thanks for the incredibly quick delivery and excellent customer service |
| Comments | Thanks for the incredibly quick delivery and excellent customer service, much appreciated. Will definitely use your company in future. |
| May 2009 By Raj | |
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| Title of Comment | What great service |
| Comments | What great service.Thank you very much. |
| April 2009 By Amanda | |
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| Title of Comment | Thank you for your help. |
| Comments | Thank you for your help I have received the parts that I ordered and they are waiting for the engineer to fit them , also thank you for the discount voucher it was very gratefully received I would certainly recommend your company to my friends Best regards |
| April 2009 By Karen | |
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| Title of Comment | Many thanks for your speedy efficient service. |
| Comments | Many thanks for your speedy efficient service, I have placed an order for the part. |
| April 2009 By Roberts | |
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| Title of Comment | THANK YOU VERY MUCH for your very prompt service. |
| Comments | THANK YOU VERY MUCH for your very prompt service. I received the cooker element on Saturday morning and I am very grateful for your excellent service! |
| April 2009 By Alison | |
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| Title of Comment | Just a note to say thank you for your very prompt despatch and shipping |
| Comments | Dear Servevastdirect, Just a note to say thank you for your very prompt despatch and shipping, I have fitted part and all now ok. Many thanks. |
| April 2009 By Bryan | |
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| Title of Comment | Thank you for the excellent service |
| Comments | Thank you for the excellent service, my order arrived in the post today and is already fitted to my smeg. Many thanks for the promt delivery and superb service. Much appreciated |
| April 2009 By Niki | |
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| Title of Comment | Many thanks for your superb service. |
| Comments | Many thanks for your superb service. Part was delivered this morning and fitted. Many thanks |
| April 2009 By Clive | |
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| Title of Comment | ou have provided me one of the most effective and efficient service. |
| Comments | Thank you. You have provided me one of the most effective and efficient service I have received for a long time. Keep up the good work. |
| April 2009 By Partha | |
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| Title of Comment | And to know that i will receive a speedy response. |
| Comments | Thank you so much, I will order this about 7ish this this evening. You are a life saver as the part went yesterday so I am unable to have any electric to the cooker at present. I will know where to come for all required parts and to know that i will receive a speedy response. |
| April 2009 By Alan | |
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| Title of Comment | Thank you very much for your prompt and efficient service |
| Comments | thank you very much for your prompt and efficient service in despatching my smeg part. it was ordered on thursday night despatched on friday and arrived in n.ireland on saturday and fitted no problem, i will certainly use your company again. |
| April 2009 By Adrian | |
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| Title of Comment | Many thanks for the good service. |
| Comments | The parts arrived safe and sound today 3 May. Many thanks for the good service. |
| April 2009 By Katie | |
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| Title of Comment | Thank you so much for your help. |
| Comments | Thank you so much for your help with my queries this afternoon. Whatever I decide it has been a very helpful experience getting all the information you have sent. Thank you! Best wishes |
| March 2009 By Penny | |
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| Title of Comment | |
| Comments | |
| March 2009 By Barry | |
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| Title of Comment | T hank you very much |
| Comments | |
| March 2009 By Niels | |
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| Title of Comment | I would like to thank you and your staff for the excellent after sales care. |
| Comments | Hi There, You are a genius !! I can confirm this is the part I am looking for. I would like to thank you and your staff for the excellent after sales care, it is second to none. |
| March 2009 By Deborah | |
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| Title of Comment | Excellent service. |
| Comments | Hi, Many thanks for both my orders. Excellent service. Cheers |
| March 2009 By Jane | |
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| Title of Comment | Thanks again for a great service. |
| Comments | Hi, Received these items several days ago and am now writing to say thanks for providing a service that was second to none. The whole process from start to finish was seemless, I was kept informed throughout and received the items promptly. Thanks again for a great service. |
| February 2009 By TJH | |
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| Title of Comment | Thank you for the very prompt delivery service. |
| Comments | Thank you for the very prompt delivery service. Happy to say my dishwasher is now up and running again! |
| February 2009 By Jennifer | |
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| Title of Comment | Efficient service |
| Comments | Many thanks for a swift efficient service. |
| February 2009 By Morris | |
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| Title of Comment | Your service is excellent! |
| Comments | Your service is excellent! Thank you for a very efficient delivery! I emailed you and received a prompt reply from Andrew Berridge who knew exactly what part I wanted - that came through on 17th - by the 19th I had received the item - that's brilliant service, many thanks. I must just get round to fitting it now! |
| February 2009 By Lucie | |
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| Title of Comment | Thank you for your excellent service |
| Comments | Thank you for your excellent service , the item has arrived and fits Thank you ! |
| February 2009 By Alison | |
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| Title of Comment | Thank you for your superb, fast and efficient service. |
| Comments | |
| January 2009 By Steve | |
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